This Policy describes how we treat personal information we collect both online and offline. This includes on our websites or in our apps. It also includes phone or email interactions you have with us.
We collect information from and about you.
Contact information. For example, we might collect your name and street address. We might also collect your phone number or email.
Payment and billing information. All payment information goes directly through Adyen payment solution. DreamHack Inc does not store credit/debit card information.
Demographic information. We may collect information about events you like or products you buy. We might collect this as part of a survey, for example.
Other information. If you use our website, we may collect information about the browser you’re using. We might look at what site you came from, or what site you visit when you leave us. If you use our mobile app, we may collect your GPS location or your device’s unique identifier. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. This is done by Google analytics.
We collect information in different ways.
We use information for marketing purposes. For example, we might send you information about special promotions or offers. We might also tell you about new features or products.
You will always have the possibility to cancel any email subscription, check bottom of newsletter to cancel.
If you buy tickets from us we’ll enroll you in our newsletter. For example, we might send you emails about your account or a ticket purchase. We might also contact you about this policy or our website terms.
We use information as otherwise permitted by law.
We never sell information to third parties.
We will share information with third parties who perform services on our behalf. For example, we share information with vendors who help us manage our online registration process or who fulfill your purchases. Some vendors may be located outside of the United States.
We may share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena.
We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. This might include fraud we think has happened during a sweepstakes or promotion.
You can modify information you have given us. To correct or delete information or update account settings, log into your account and follow the instructions.
We use standard security measures.
We have security measures in place to protect your information. The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords. If you think that an unauthorized account has been created using your name, contact us at the address below.
We store information both in and outside of the United States.
If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection of those in your country.